Amber Miller Licensed Professional Counselor, Wisconsin

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Privacy notice for this website.

Two different things to be clear about: how this website handles a contact-form inquiry, and how confidentiality works in actual clinical sessions. The website form is intentionally outside HIPAA scope. Clinical sessions are inside it.

The contact form on this site

The form captures your name, email, phone, city, preferred contact method, and a best-time-to-reach field. It is designed to collect only what is needed to reply to you, and intentionally does not ask for clinical or diagnostic detail. The form is therefore not subject to HIPAA.

On submission, the entry is stored on the server hosting this site and emailed to me via SendGrid. I read every message and reply within one business day.

Confidentiality once you are a client

If we set up a clinical relationship, the records that exist from that point forward are subject to HIPAA and to Wisconsin's state confidentiality rules. The standard legal exceptions still apply: imminent risk of serious harm to yourself or others, disclosed abuse of a child or vulnerable adult, and court orders. I walk through these clearly at the first session.

Insurance and records

If you use insurance to pay for sessions, the insurer will see the dates of service, a diagnosis code, and may request records as part of routine claim review. If you pay privately, none of that goes to the insurer.

Email and phone

Email and standard phone calls are not encrypted end-to-end. For scheduling and logistics that level of privacy is normally fine. For clinical content, use the video platform or speak in session.

Cookies and tracking

This site uses no third-party tracking pixels, advertising tags, or behavioral analytics. No Meta Pixel, no Google Ads tag, no session recording. Aggregate page-view analytics (no cookies, no personal identifiers) may be in use for understanding which content is helpful. Server logs record standard request data (IP, user agent, referrer, timestamp) for operational purposes.

The stance is deliberate. Third-party tracking on a therapist's website can incidentally transmit identifying information about a person contacting a mental-health provider, which raises real privacy concerns. Avoiding those tools keeps the line between marketing and clinical care cleanly separated.

Questions about this notice

Ask me directly at (218) 380-9007 or use the contact form.